Welcome

Welcome to Audio And Lighting Unlimited LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website located at https://audioandlightingunlimited.com/ (“Website”) and any related services provided by us.

By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Website and services.

1. Services Offered

Audio And Lighting Unlimited LLC provides rental services for audio, visual, and lighting equipment, including but not limited to speakers, microphones, mixers, LED walls, staging, and special effects equipment. Our services cater to various events such as corporate functions, social gatherings, fundraisers, live streams, concerts, and weddings.

2. Rental Agreements

All equipment rentals are subject to a separate rental agreement outlining specific terms, including rental duration, fees, delivery and pickup arrangements, and responsibilities for equipment care. Clients are required to review and sign the rental agreement prior to the commencement of services.

3. User Responsibilities

You agree to:
– Provide accurate and complete information when placing rental orders.
– Use rented equipment responsibly and in accordance with provided instructions.
– Return equipment in the same condition as received, barring normal wear and tear.
– Notify us promptly of any damages or issues encountered during the rental period.

4. Payment Terms

Payment for services is due as specified in the rental agreement. We accept various payment methods, and all transactions are processed securely. Late payments may incur additional fees as outlined in the rental agreement.

5. Cancellations and Refunds

Cancellation policies are detailed in the rental agreement. Generally, cancellations made within a specified period before the event may be eligible for a partial refund, while last-minute cancellations may forfeit the deposit or incur additional charges.

6. SMS Messaging Program

By opting into our SMS messaging program, you agree to receive text messages from Audio And Lighting Unlimited LLC regarding updates, promotions, and other relevant information.

– Program Description: Our SMS program includes messages related to equipment rentals, event updates, promotional offers, and customer support.
– Opt-Out Instructions: You can cancel the SMS service at any time by replying “STOP” to our shortcode.
– Rejoining Instructions: To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
– Help Instructions: If you experience issues with the messaging program, reply with the keyword “HELP” or contact us directly at Kenneth@ALUrental.com or (857) 212-5660.
– Carrier Liability Disclaimer: Carriers are not liable for delayed or undelivered messages.
– Message and Data Rates Disclaimer: Message and data rates may apply. Message frequency varies. Contact your provider for more details.

7. Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is the property of Audio And Lighting Unlimited LLC or its content suppliers and is protected by intellectual property laws. Unauthorized use of our content is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Audio And Lighting Unlimited LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use or inability to use our services or equipment.

9. Indemnification

You agree to indemnify, defend, and hold harmless Audio And Lighting Unlimited LLC and its affiliates, officers, agents, and employees from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services or breach of these Terms.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our Website. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Massachusetts, without regard to its conflict of law provisions.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
– Phone: (857) 212-5660
– Email: Kenneth@ALUrental.com

13. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your information. Please review it at:
https://audioandlightingunlimited.com/privacy-policy

14. Compliance with Industry Standards

We adhere to industry standards and legal requirements for SMS communications. Our messaging practices comply with applicable laws and guidelines to ensure your privacy and security.